RETURNS
Returns & Exchanges Policy
General Policy
At Outside Forever, we maintain a Strictly Final Sale policy. Due to the limited nature of our releases and the specific production standards of our garments, we do not offer returns, refunds, or exchanges for change of mind, fit preference, or accidental orders.
Please review all product descriptions, size charts, and fabric specifications (GSM) carefully before finalizing your purchase.
Damaged or Defective Items
We take pride in the quality of our craftsmanship. If you receive an item that is damaged or defective upon arrival, we will make it right.
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Notification Window: You must contact us at IG: @outs1de_forever within 7 days of delivery.
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Requirements: Please include your order number and clear photographic evidence of the defect or damage.
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Resolution: If the defect is verified, we will provide a replacement at no additional cost. If the item is out of stock, a full refund or store credit will be issued.
Incorrect Orders
In the rare event that you receive an item different from what you ordered (wrong size, color, or silhouette):
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Contact us within 7 days of delivery.
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The item must be unworn, unwashed, and in its original packaging with all tags attached.
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We will provide a prepaid return shipping label and ship the correct item once the original is received and inspected.
Shipping & Lost Packages
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Outside Forever is not responsible for packages lost, stolen, or damaged during transit once they have been marked as "Delivered" by the carrier.
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Please ensure your shipping address is 100% accurate at checkout. We cannot redirect packages once they have been dispatched.
Cancellations
Once an order is placed, it enters our processing system immediately to ensure the fastest delivery possible. Therefore, we cannot honor cancellation requests.
Contact Information
For all inquiries regarding your order, please reach out to IG: @outs1de_forever